We want to make buying at Wessex Auctions Rooms very easy and with that in mind we offer a number of ways for you to make a purchase.
Bid in the room
We welcome all types of buyers to attend our auctions, whether you are at auction every day of the week or are about to make your first visit to experience the buzz of our saleroom. When you come in just make your way to reception and register to bid with us where we will give you your unique bidder number. It’s dead easy but if you have any questions please just ask.
All of our auctions offer live online bidding facilities. Just click the link to the auction catalogue which will be available on our website and you can bid from the comfort of your own home. If you aren’t able to listen live, you can also leave your maximum bid online.
If telephoning or emailing the office to leave commission bids we will require (as well as your full name, address and contact details) details of a debit or credit card. Your bids will be executed as inexpensively as is permitted by other bids and reserves.
We are happy to offer telephone bidding facilities however as a telephone bidder you must be able to open the bidding at the bottom estimate of the item on which you would like to bid.
Postage and Packing
We are pleased to be able to offer buyers our in-house postage and packaging service. Once payment has been made for items, please contact our office by telephone to request a p&p quote. We require payment for the purchased items prior to packing. Whilst we are able to insure against loss in post, we are unable to insure against damage in post. Our postage & packaging service is offered at the lowest possible cost to our customers which we are aware saves buyers a large sum of money compared to what professional packing companies charges. Due to this we are inundated with requests and whilst every effort is made to get your items out to you ASAP, we recommend you use Mail Boxes www.mbe.co.uk if you require your items urgently.
Under no circumstances will items be posted to alternative residential addresses, hotels or P.O. Box numbers. We can arrange delivery to a business address.
If you are attending at our office to pay for goods then we accept payment by cash or debit/credit card.
If you wish to make payment without attending at our office then we are able to take payment by debit or credit card up to a maximum amount of £500 over the telephone. Unless making payment in person at our office, amounts over £500 must be paid for by bank transfer. Alternatively we can accept payment by cheque but this must be cleared through our bank before the goods are released.
If you are paying from outside of the UK, we only accept payment via bank wire transfer.
Collection of goods
Collection of all goods must be made by the end of the Wednesday following an auction (unless prior arrangements have been agreed with us). We accept no responsibility for loss, damage or breakages to any lots left here after that time.
For purchasers requiring postage and packing, a request to use this service must be made by the end of the Wednesday following an auction.
All goods remaining at the auction rooms after this time (unless postage and packing has been requested) will be subject to a storage charge of £2 per lot per day (unless prior agreement has been made with us). If after three weeks items have not been collected, Wessex Auction Rooms reserve the right to sell the items either at auction or privately.
Details of our full terms and conditions can be obtained from our office.